Thanks for shopping at www.onqaholidays.com
If you are not entirely satisfied with your purchase and/or change your mind, we're here to help.
Cancellation before 30 days of start date will be charged processing fee equivalent to Rs. 4,000/ per room OR 20% Of Total Package Which Ever is higher.
Once we receive your cancellation request, we will inspect it and notify you that we have received your cancellation request. We will immediately notify you on the status of your refund after inspecting the Period of Travel and number of days before the travel start date &
If your canellation is approved, we will initiate a refund to your credit card/debit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non- Refundable Services:
Certain Services are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.
Change & Modification of Travel Dates/Location
Any changes you may choose to make for your tour post booking could be accommodated only in case of availaibilities & at a booking modification charge which depends on multiple factors like Season Of travel, Category of Booking, Cancelllation policies with our partners and associates and would be notified to you on case to case basis.
If you have any questions on how to return your item to us, contact us.
Email id here: firstname.lastname@example.org
Contact Number here : +91 9903065877
Postal Address : Onqanet Technologies Pvt. Ltd. Room No 903, Primarc Tower, DN 36, Salt Lake Sector V, Kolkata 700091